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Client Services

Our Mission

To provide a quality service and excellent experience to our clients.

Our clients receive personalized, quality service that is beyond comparison to an ordinary tax preparation franchise. We are able to offer our clients personalized service because we are big enough to service your needs and yet small enough to know your name.

E-File Options

E-File and you can generally expect your refund within 10-21 days. Internal Revenue Service ("IRS") technology improvements allow more taxpayers to receive refunds in as few as 10 days. Please keep in mind that many variables can affect the speed the IRS processes your tax refund.
IRS issues approximately 90 percent of taxpayer refunds within 21 days.

Loan Advance Options                                                           Learn More About Program

E-File your IRS Federal and State (if applicable) tax return and you may have
the option to apply for a Refund Anticipation Loan ("RAL"). A "RAL" is a loan                      
and is not your actual refund. A one-time finance charge* applies if approved.
To avoid a one time finance charge you can elect not to apply for a "RAL"
and still receive your tax refund less tax preparation fees within 10-21 days.

When you select a "RAL" and are approved we guarantee your loan proceeds are 
disbursed to your account within 12 hours of IRS acceptance of tax return or before
All fees are disclosed and there are no credit checks or upfront costs paid out of pocket.

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*  Fixed Finance Charge of $57.00 (APR 196.83%) applies on a $1,000 loan advancement approval.
    A "RAL" is a short term loan and is not your actual IRS refund. By applying for a "RAL" you
    allocate your tax refund as collateral for the repayment of loan principal and finance charge.
    Please be responsible and consider all options prior to applying for a "RAL".